Support & Contact

We're Here to Help Your
Business Grow

Our team is dedicated to making sure you get the most out of FlowQR. Whether you have a question, need help setting up, or just want to say hello β€” we've got you.

πŸ’¬
24/7 Live Chat for Members
⚑
Under 2 Hour Response Time
πŸ›‘οΈ
Dedicated Support Team
Live Now

24/7 Live Chat Support

FlowQR members get instant access to our live chat support team β€” available around the clock, every day of the year. Get real help in real time.

πŸ’¬ Open Live Chat
πŸ” Available via your dashboard once logged in
πŸ“¬
Email Support
support@flowqr.co
Replies within 2 hours
πŸ•
Support Hours
24/7 for Members
Mon–Fri for general enquiries
πŸ“
Based In
Melbourne, Australia
Serving businesses worldwide
βœ…

Fast Response Guaranteed

Every message is read by a real person. We aim to respond to all enquiries within 2 hours during business hours.

Send Us a Message

Not a member yet, or prefer to reach us by form? Fill out the details below and our team will get back to you promptly.

Common Questions

Quick answers before you reach out

Q How quickly will I get a reply?

Members with an active plan can reach us via live chat instantly. For form submissions, we aim to reply within 2 hours during business hours.

Q Where is the live chat?

Live chat is available directly inside your FlowQR dashboard once you're logged in. It's one of the perks of being a FlowQR member.

Q Can I get help setting up my QR codes?

Absolutely. Our support team can walk you through everything from creating your first QR code to setting up campaigns and tracking analytics.

Q I have a billing issue β€” who do I contact?

Use the contact form above or reach us via live chat if you're a member. Include your account email and we'll resolve it fast.

Q Do you offer custom plans for agencies?

Yes! If you manage QR codes for multiple clients or need higher volume, get in touch and we'll put together something that works for you.

Q What if my QR code stops working?

Contact us immediately and we'll investigate. Active subscribers have priority support and we'll have it resolved as quickly as possible.

Scroll to Top