Privacy Policy

PRIVACY POLICY
Last updated: 05/01/26

  1. Introduction
    FlowQR (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website and services (“Service”).
    By using FlowQR, you consent to the practices described in this Privacy Policy.
  1. Information We Collect
    We may collect the following types of information:
    Personal Information:
  • Name
  • Email address
  • Account login details
  • Billing information (processed by third-party providers)
    Usage & Technical Data:
  • IP address
  • Browser type and device information
  • Pages visited and interactions
  • Referring URLs
  • QR scan activity and basic analytics
    Cookies & Tracking Technologies:
    We use cookies and similar technologies to analyse usage, improve performance, and provide analytics.
  1. How We Use Your Information
    We use your information to:
  • Provide and operate the FlowQR service
  • Manage user accounts
  • Process payments and subscriptions
  • Improve and optimise our platform
  • Communicate with users
  • Detect fraud or misuse
  • Comply with legal obligations
  1. Legal Basis for Processing (GDPR)
    Where applicable, we process data based on consent, contract performance, legal obligations, or legitimate interests.
  1. Sharing of Information
    We do not sell personal information.
    We may share information with:
  • Payment processors (e.g. Stripe)
  • Analytics providers (e.g. Microsoft Clarity, Google Analytics)
  • Hosting and infrastructure providers
  • Legal authorities where required
  1. Third-Party Links & QR Destinations
    FlowQR QR codes may direct users to third-party websites. We are not responsible for their privacy practices or content.
  1. Data Retention
    We retain personal information only as long as necessary to provide services and meet legal obligations.
  1. Data Security
    We take reasonable steps to protect personal information but cannot guarantee absolute security.
  1. Your Rights
    You may have rights to access, correct, delete, restrict, or object to processing of your data.
  1. Australian Privacy Law
    We comply with the Australian Privacy Act 1988 and Australian Privacy Principles.
  1. International Data Transfers
    Your data may be processed outside Australia with appropriate safeguards.
  1. Children’s Privacy
    FlowQR is not intended for individuals under 18.
  1. Changes to This Policy
    We may update this policy at any time.
  1. Contact
    Email: support@flowqr.co

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